Customer Service & Information
From RFQ to shipping: We keep you on schedule and INFORMED
Our team knows the importance of producing quality parts, on-time. We also know that your production meetings are not very productive without information.
Standard confirmations and acknowledgements
|RFQ Acknowledgment -||A few minutes after it is received|
|Rapid Quote Turn-Around -||1 hr to 48 hrs. Let us know if it's hot!|
|PO Acknowledgment -||A few minutes after it is received|
|PO and Delivery Confirmation -||Daily, after 8 am production meeting|
|Shipment Confirmation -||Sent the day of the shipment|
Do you have a change to quantity, delivery or design? Or, do you just need an update?
- Reach out by phone or email.
- Newko is always ready to adjust to changes in your project or order requirements.
- We can't always fully accommodate, but we will always do our best to keep you as a satisfied customer.
Newko is here to help make all your projects go smoothly.